Information about our mystery scoops

Welcome to Laylay's Cute Scoops, your destination for delightful surprises! We pride ourselves on creating unique mystery lucky scoops for everyone – kids, pets, and adults. Our commitment to excellence means every scoop is filled with fun and a touch of magic. Explore what makes our scoops special and how we deliver joy right to your doorstep in Columbia, Kentucky, and beyond.

Frequently asked questions

At Laylay's Cute Scoops, we love making your experience as smooth and fun as possible. Here are answers to some of the most common questions about our mystery lucky scoops, ordering process, and how to get in touch with us. We're an online shop born from passion, dedicated to quality, and eager to share our unique products with you.

We're here to help! If you have any questions about your order or need assistance with an item you've received, please feel free to contact us. You can reach out to us on Facebook, TikTok, or Instagram by searching for 'Laylayscutescoops'. Alternatively, you can email us directly at Laylayscutescoops@gmail.com.

What exactly are 'mystery lucky scoops' and why are they so fun?

Mystery lucky scoops from Laylay's Cute Scoops are always a delightful surprise! We offer full scoops, mommy and me scoops, pet scoops and mini scoops filled with exciting, mystery items and free gifts perfect for kids, pets, and adults alike. The fun comes from the anticipation and discovery of what treasures you'll unearth!

How do I order a scoop, and what should I expect after I buy one?

Do you ship internationally?

Ordering your mystery scoop is easy! You can purchase them right here on our website, Laylayscutescoop.com. we do only offer shipping within the US right now, but we are working on changing that! Take a chance you wont regret! After you buy one, you can expect to receive a package that will bring a smile to your face, filled with cute and fashionable mystery items and freebies that we're sure you will love.

What payment methods do you accept?

We accept a variety of secure payment methods, including major credit cards and other popular online payment options. All transactions are processed safely and efficiently through our website to ensure a smooth checkout experience.

Currently, Laylay's Cute Scoops ships within the United States from our location in Columbia, Kentucky. We are exploring international shipping options for the future. Stay tuned to our social media for updates!

What if I have a question about my order or need help with something I received?

Can I request specific items in my scoop?

Yes you can request colors, characters, and things you want to avoid. We will do our very best to accommodate your preferences. 

What is your return or exchange policy?

The magic of our scoops is the mystery! Each scoop is carefully curated to be a surprise, so we don't except returns for the items. However, we strive to include a diverse and exciting range of products that we think you'll love. 

Due to the nature of our mystery lucky scoops, all sales are generally final. However, customer satisfaction is very important to us. If you have an issue with your order, please contact us at Laylayscutescoops@gmail.com, and we will do our best to resolve it.

How can I stay updated on new scoops and offers?

Follow us on our social media channels (Facebook, TikTok, Instagram) by searching for 'Laylayscutescoops'! We regularly post updates on new scoop ideas, special promotions, and exciting announcements. Don't miss out on the fun!

Unwrap the fun with Laylay's cute scoops!

This is where your journey into delightful mystery begins. Get to know Laylay's Cute Scoops and explore our unique products, all backed by our commitment to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.